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Travel Website User Manual

User Manual

1. Registration

To start booking your travel packages, you need to create an account. Follow these simple steps:

  • Click on the "Sign Up" button at the top right of the homepage.
  • Fill in your personal information, such as name, email, and password.
  • Click "Submit" to create your account.
  • Check your email for a verification link and click it to activate your account.

Note: Make sure to use a valid email address for verification purposes.

2. Searching for Destinations

Once your account is activated, you can search for your preferred travel destinations:

  • Use the search bar at the top of the homepage to type in your destination, dates, and preferences.
  • Click "Search" to see available travel packages.
  • Filter your results by price, destination, and type of trip (e.g., luxury, family, adventure).
  • Click on any package to see more details about accommodations, itineraries, and pricing.

3. Booking a Trip

Once you've found the perfect package, follow these steps to book your trip:

  • Click the "Book Now" button on the package page.
  • Fill in your personal and payment information.
  • Review your booking details carefully and click "Confirm Booking."
  • Once your booking is confirmed, you will receive a confirmation email with your trip details.

Important: Ensure that your payment method is valid and up-to-date to avoid delays.

4. Managing Your Account

You can view or modify your bookings and account information at any time:

  • Log in to your account by clicking the "Login" button on the homepage.
  • Go to the "My Account" section to view your bookings, update personal details, and manage preferences.
  • To cancel or modify a booking, visit the "My Bookings" section and follow the instructions.

Tip: Keep your profile updated to receive personalized offers and travel recommendations.

5. Payment Options

We offer a variety of secure payment options to suit your needs:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfer,valu.instapay.souhoola 
  • Apple&Google Pay

For more details, visit our Payment Options page.

6. Contacting Support

If you encounter any issues, our customer support team is here to help:

  • Visit our Support Center to browse FAQs and troubleshooting guides.
  • Use the live chat feature on our website to speak with a representative.
  • Email us at info@bookingcw.com for assistance.
  • Call our hotline at +20219809 (available 24/7).

Tip: For faster service, have your booking number ready when contacting support.